WE’RE UPGRADING TO BETTER SERVE YOU

Dear Credit Union Members,

An upgrade to our core processing system is coming on August 2 to make your membership experience with Mercer County Community Federal Credit Union even better. This is an exciting time for our credit union, as we will be enhancing many of the services that you have always enjoyed, as well as adding a few new ones.

It’s important to us that we make this transition as smooth as possible for our members. In this guide you will find account details, answers to frequently asked questions, and a schedule of necessary service interruptions during the upgrade weekend.

We appreciate your patience and understanding throughout this time.

If you have questions or would like to speak to a members service representative to learn more, please call one of our branches at (724) 981-9410 or (724) 342-2246.

For questions between August 2 – 13, please use this dedicated number for account assistance 833-930-3255.

As Visa makes updates, members will temporarily be unable to view their Credit Card information or make payments online. To make a payment, please contact a Member Service Rep at either of our office locations 724-342-2246 or 724-981-9410. Thank you.